Hayato

Emergency Support for Returning to Japan

Home Decluttering, Sorting & Packing Service

Due to the rapid spread of COVID-19 across Europe, many individuals have been forced to make sudden and urgent decisions to return to Japan.

With situations changing daily, it’s completely understandable that you may not have had enough time to properly organize your home, complete necessary arrangements, or prepare your belongings before departure.

At HAYATO, we are here to support you during this stressful time.
We have introduced a dedicated service plan designed to ease your burden and take care of everything on your behalf.

1. Full Support for Communication & Procedures

If you are short on time or already preparing to leave, there’s no need to worry.

We will handle all essential communication and arrangements for you, including:

  • Contacting your landlord or property manager
  • Coordinating with contractors and service providers
  • Handling move-out procedures
  • Cancelling internet services
  • Managing electricity and utility notifications

Our experienced local staff will take care of every step and keep you updated via email, so you can have complete peace of mind—even after returning to Japan.

2. Remote Packing Support via Video Call

Worried about packing your belongings in time?
Or have you already returned home but still have items left behind?

We are now offering a professional sorting and packing service , tailored to your situation.

This service is ideal if:

  • You need help preparing shipments before your departure
  • You’ve already returned and need assistance managing remaining belongings
  • You want to guide the process remotely

Through live video calls , you can give real-time instructions while our staff carefully sort and pack your items according to your preferences.

This service is available:

  • As a standalone option
  • Or combined with our house cleaning services

3. Safe & Careful Handling of Your Valuables

We understand how important your belongings are—especially items with personal or sentimental value.

All services, including cleaning, sorting, and packing, are carried out by our professional Japanese female staff , ensuring:

  • Careful and respectful handling of all items
  • High attention to detail during packing
  • Personalized service tailored to your needs

If you have fragile, valuable, or irreplaceable items, you can trust us to handle them with the utmost care and ensure they are delivered safely.

We’re Here to Support You

During these challenging times, the entire HAYATO team is committed to reducing your stress and supporting you every step of the way.

If you have any additional concerns or special requests, please feel free to contact us anytime.

Contact Us

HAYATO GmbH


📞 Tel: 0211-5504 3693


📧 Email: info@hayato.eu